Restaurant Management & Operations
This 5-day short course equips future restaurant leaders with the knowledge to manage operations smoothly and profitably. Covering core areas like costing, scheduling, service flow, and hygiene audits — it’s the ideal training for those stepping into a management or supervisor role.
What You’ll Learn:
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Daily controls & SOPs
Learn how to lead pre-shift briefings, manage operational checklists, and apply SOPs effectively.
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Costing & stock systems
Understand food costing, GP%, and how to order, track and store stock.
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Staff planning & HR basics
Learn how to create labour-efficient rosters and manage basic team logistics.
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Service standards & recovery
Set guest expectations, train staff, and resolve complaints professionally.
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Floor management
Manage bookings, table flow, and turn times for maximum efficiency.
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Health, safety & hygiene audits
Learn the fundamentals of restaurant compliance and audit readiness.
Course Details
Course Outline
Duration: 5 days
Schedule: 3 hours/day
Class Size: Max 20 learners
Fee: R 2 000 R 1 500 pp
Includes: Completion Certificate + handouts
Certification
Upon completion, students receive:
HirePro Restaurant Operations Certificate (CPD Verified)
Limited Enrollment
Limited Enrollment
Contact us.
For more information about this or other courses feel free to contact us!